COACHING TERMS AND CONDITIONS
24 HOUR CANCELLATION POLICY
A client of Running With Forks that has made an appointment for a session may cancel or change the time of the session provided that a minimum of 24-hours notice is given. Clients will be charged for the full cost of the session on any late cancellations or no-show appointments.
PAYMENTS
Payment for sessions is required to be made by the client on or before the date of the session.
DISCOUNTS
Running With Forks may offer discounts on sessions to clients who purchase a package of sessions. These discounts only apply to the number of sessions purchased as a group. Any further or additional sessions will be charged at the regular rate then in effect for individual sessions.
EXPIRATION POLICY
All sales are final. Sessions expire six months from the date of purchase unless otherwise stated and arranged.
ONLINE PROGRAMMING / REMOTE COACHING
Content provided as part of your service is available to you while under active contract. Should you decide to end your programming and coaching, content will no longer be publicly available.
TERMS AND USE
COPYRIGHT NOTICE
All content is copyright of Running With Forks LLC and shall not be copied, replicated or duplicated. The entire content of the runningwithforks.com website is copyrighted as a collective work under U.S. copyright laws. Please be courteous and respectful and refrain from using it as your own. You may download, print and store selected portions of the content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
You may share a recipe, image or content only by contacting, referring or directly linking back to Running With Forks. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Running With Forks LLC reserves complete title and full intellectual property rights in any content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Running With Forks LLC.
To promote a recipe or image from my site, you may post one photo along with a direct link back to the post where you found the photograph/content including in the content a mention of Kirsten McCormick, CSCS, PN1 of Running With Forks. You may not republish the recipe itself. Please uphold the standards of the U.S. copyright laws for recipes.
PRIVACY POLICY
Running With Forks respects your privacy and is committed to protecting your personal data.
Runningwithforks.com is operated by Running With Forks, LLC, (hereinafter, “we”, “our” or “us”). The privacy policy below discloses our practices regarding information collection and usage solely for the website located at www.runningwithforks.com.
This privacy policy aims to give you the information on how we collect and process your information through use of this website, interaction with us, and purchase any of our services. It also tells you about your privacy rights and how the law protects you.
This privacy policy was last updated May 25, 2018. If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See how to contact Running With Forks about privacy below.
INFORMATION COLLECTION
Your provision of your personal information to us is completely voluntary. “Personal information” is information that can specifically identify you. We do not collect personal information unless you submit that information to us. Categories of personal information we may collect include:
Identity Data, which includes first name, last name, username or other similar identifiers. If you interact with us through social media, this may include your social media user name.
Contact Data, which includes address, email address and telephone numbers.
Additionally, we may also collect certain others types of information that, along with Identity Data and Contact Data, may be considered and specifically named “personal data” in certain jurisdictions, including the European Union (“EU”), such as:
Financial Data, which includes credit card, debit card or other payment card details.
Transaction Data, which includes details about payments to and from you
Profile Data, which includes your username and password, purchases or orders made by you, preferences, feedback and survey responses, as well as any profile data we have added (for example, using analytics and profiling)
Technical Data, may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites.
Usage Data, which includes information about how you use our Website, products and services.
Tracking Data, may include information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
Marketing and Communications Data, may include your preferences in receiving direct marketing from us and any third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
Nor do we collect any information about criminal convictions and offenses.
HOW YOUR PERSONAL DATA IS COLLECTED:
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or through chat or social media.
This includes personal data you provide when you:
sign up to receive our newsletter;
make enquiries or request information be sent to you;
create an account on our website;
purchase our services or products;
engage with us on social media;
enter a promotion or survey;
contact us; or
give us feedback
INFORMATION USE AND SHARING:
Subject to the section titled “Additional EU Disclosures”, we use information held about you to perform our services and for other purposes outlined below. Specifically, we use your information for a variety of purposes:
Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our services or products, that’s a contract.
To perform specific services that you have requested.
To respond to your direct inquiries.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
To send you marketing materials (see below)
Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.
Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
See Explaining the legal bases we rely on to process personal data to find out more about the types of lawful basis that we will rely on to process your personal data.
ADVERTISING, MARKETING, AND COMMUNICATIONS PREFERENCES
We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you and tell you about them. This is what we call direct marketing. We may carry out direct marketing by email, phone, text or post.
On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up for a free guide or as part of creating an account for our membership site or training app – and you have a right at any time to change your mind and opt out. The easiest way to opt out is to use the unsubscribe link at the bottom of the communication.
There are lots of different ways you’ll see advertisements for Running With Forks out there, and not all of these are based on using any personal data – sometimes we’ll just buy advertising space in the real world and websites and social media. If you see Running With Forks advertisements on websites and in social media, these may not be directed specifically at you, we might just have bid for the space. But here are some things we may do that may be specifically directed at you;
emails;
text messages, for example with info specifically for you;
phone calls, to tell you something that might be relevant to you and your business.
Tracking Data, and in particular cookies, help us to deliver website and social advertising that we believe is most relevant to you and to potential new customers of Running With Forks. The cookies used for this purpose are often placed on our website by specialist organizations – and this is also why when you’ve been on the runningwithforks.com website, you might see us again. This includes retargeting.
Cookies can also tell us if you have seen a specific advert, and how long it has been since you have seen it. This is helpful, because it means we can control the effectiveness of our adverts and control the number of times people might be shown our adverts (you know, before we risk become annoying). Cookies also help us understand if you’ve opened a marketing email because we don’t want to send you things you don’t read or need.
If you want more information about Tracking Data, in particular cookies, see Cookies below.
Almost all the cookies that relate to advertising are part of third party online advertising networks. If you’d like to read about how you can control which adverts you see online, see opt-out programs established by the Digital Advertising Alliance (United States), the Digital Advertising Alliance of Canada and the European Interactive Digital Advertising Alliance. We do not control cookies which are set by advertising networks.
Subject to the section titled “Additional EU Disclosures”, we may share the information we collect about you with certain third parties in the following ways:
To use certain services on our website, payment card information may be requested. We may ask you for credit card, debit card, or other payment information. By submitting your payment information through our websites, to the extent permitted by applicable law, you expressly consent to the sharing of your information with third-party payment processors, and other third-party service providers.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them, if we are part of a bankruptcy proceeding or other change in control.
Third parties to whom we need to share your information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the website.
COOKIES
You can see from Advertising, marketing and communications preferences above, that cookies are a tool which we (and everyone else who operates online) uses for advertising. That is just part of why cookies are used. Generally, they are pretty clever.
Cookies help runningwithforkscom work better and provide lots of help in the background to make the process of being our client a lot easier. You’d miss a lot of these things if they were gone – like it being easy to log in and move from page to page, and things staying in your cart while you go off and look at other pages.
Other cookies collect information about how visitors use runningwithforks.com, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and used to improve how runningwithforks.com works.
There are also cookies that allow runningwithforks.com to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
When you use runningwithforks.com, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It's important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
THIRD-PARTY LINKS AND SOCIAL NETWORKING SERVICES
This website may include links to third-party websites, plug-ins and applications (for example, the ability to sign in with Facebook). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have put in place procedures to deal with any suspected data breach that will affect you and will notify you and any applicable regulator of a breach where we are legally required to do so.
DATA RETENTION
We will only retain your information for as long as necessary to fullfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers for tax purposes.
In some circumstances you can ask us to delete your data; see your legal rights below for further information.
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with the parties set out below for the purposes set out in this privacy policy. We may also share your personal data if the law otherwise allows it.
We may share personal data with the following categories third parties:
auditors and professional advisers like bankers, lawyers, accountants and insurers; and
government, regulators and law enforcement.
We also share data with third parties connected to advertising, retargeting and analytics. Please see Cookies above, including the cookie list, for more information about who those third parties are.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
PAYMENT INFORMATION
Running With Forks uses third party payment processors Quickbooks, Venmo, PayPal, Stripe, and Square to process payments made for our services via runningwithforks.com or over the phone/email. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards and your billing information (which is only used by these payment processors for the purpose of performing fraud protection) is encrypted before being communicated to them. Subject to the below exceptions, your credit card details are communicated directly from your browser to these payment processors. This means that the payment form is either off-site or displayed in a frame on the payment page.
YOUR LEGAL RIGHTS
If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
These rights are subject to certain rules around when you can exercise them. You can see a lot more information on them, if you are interested, on the UK Information Commissioner’s Office website.
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one week. Occasionally it may take us longer than a week if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
OPT OUT
Opting out of messages from us:
The easiest way to opt out is to use the unsubscribe link at the bottom of the communication. If you do not want your personal information or personal data shared with any third party who may use such information for direct marketing purposes, then you may opt-out of such disclosures by sending an email to kirsten@runningwithforks.com. We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of the Website may no longer be available to you.
Opting out of cookies
If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your device without your knowledge.
DATA RELATING TO CHILDREN
Our Website is designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 13 (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.
CROSS BORDER TRANSFERS
Our website is maintained in the United States. If you are visiting from the regions with laws governing data collection and use that may differ from those in the United States, please note that you may be transferring your information to the United States and in other countries around the world. You freely and specifically give us your consent to export and use your information within the United States and in other countries as specified in this Privacy Policy. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States. If you are situated in the EU, whenever we transfer your personal data to processors outside of the EU, we ensure appropriate and suitable safeguards are used in such transfer. We may use specific contracts approved by the European Commission which give personal data the same protection it has in the EU.
UPDATES TO THIS PRIVACY POLICY
The General Data Protection Regulation is new and the ICO is still issuing new bits of guidance about how businesses should follow it. So, you may see little updates to our privacy policy over the coming months. Be sure to check in and have read every now and then. We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use your information in a way that materially differs from this privacy policy, we will post such changes here or email you. We encourage you to periodically review the website for the latest information on our privacy practices. You are bound by any changes to the privacy policy when you use the website after such changes have been first posted.
HOW TO CONTACT RUNNING WITH FORKS ABOUT PRIVACY
If you have any questions about this privacy policy, or would like to exercise any of your rights, please email us at kirsten@runningwithforks.com
If you need help regarding any of our services, or this website generally, please contact us at kirsten@runningwithforks.com.
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